Executive Director of Student Success

Position ID: 45687
Albany State University
Enrollment Management
Student Success
Position Description
Job Description: 
Posting Number: 0601129  
Position Category: Director  
Job Title: Executive Director of Student Success  
Position Code: 00193X  
Position Type: Staff  
Department: Enrollment Management  
Nature of Work: The Executive Director for Student Success reports directly to the Vice President for Enrollment Management & Student Success and serves in a role that oversees the development, management, and supervision of academic student success initiatives for undergraduate students at Albany State University.

The Executive Director will collaborate with Academic Affairs and Student Affairs to support and implement programs and employ high impact practices/strategies that enhance academic engagement and successful degree completion, and promotes academic success among undergraduate students.

The Executive Director serves as the administrative leader of the office, supervising office academic administrators and staff. The Executive Director manages and employs office resources, including the budget, to meet the mission and goals of the office.

The Executive Director for Student Success will oversee development and management of all student success initiatives, including but not limited to the University's Living Leaming Communities, the Freshman Leadership Academy, and the Summer Success Academy. Additionally, the Executive Director will promote and facilitate relationships between Academic Advising and members of Academic Affairs, Enrollment Management, faculty members, and other University personnel to ensure strong communication channels and promotion of an integrated student success model.  

Training and Experience: -Master's degree and a minimum of 5 years' experience in higher education with 3 or more years' experience in advising/student success

-Minimum of three years' experience working within higher education serving student populations

-Demonstrated ability to design and implement systems necessary to collect, maintain, and analyze data.

-Demonstrated ability to work cooperatively with key stakeholders (internal and external) to foster the spirit of engagement.

-Excellent communication skills
-Ability to balance multiple tasks and responsibilities simultaneously
-Must be student-centric and customer service oriented.  

Testing Requirements:  
Illustrative Examples of Work: The Executive Director for Student Success is responsible for the day-to-day leadership of Student Success Center.

Duties include, but are not limited to:

-Reviews and analyzes predictive data related to student retention and completion (e.g. incoming student characteristics, DWF rates, class attendance, early warnings from faculty, registration holds etc.)

-Develops retention and persistence data sources summary reports for various stakeholders and users to inform effective program development, outreach and intervention

-Collects and interprets data regarding student attrition.

-Serves as point of contact for students and faculty/staff regarding retention risk factors; identifies at-risk students and assures individualized outreach to develop individual plans for success, monitors and records progress; coordinates Advocate and coordinates outreach and support with university stakeholders university-wide efforts to promote academic student success, persistence, and graduation among a diverse student population, which are demonstrated by achieving and sustaining retention goals and graduation rates.

-Collaborate with various academic support services offices, Enrollment Management & Student Success, and Student Affairs Offices to implement university wide student success initiatives and goals that meet the needs of diverse student groups.

-Oversee the provision of academic advising and retention programs provided by the office to ensure the initiatives and activities meet the needs of the undergraduate students at Albany State University, with special consideration to populations such as student athletes, and transfer, undeclared, probation students.

-Develop and manage the University's Living Learning Communities, the Freshman Leadership Academy and the Summer Success Academy.

-Develop and employ an annual strategic plan directed towards achieving outcomes

-Identify resources and needs, develop budget requests, and manage annual budget. Serve on university committees.

-Assign office staff to university committees and task forces to represent student success initiatives

-Conduct regularly scheduled departmental meetings with Director and staff

-Oversee workload and assignments of employees in office
-Manage strategic implementation of the program budget
-Additional responsibilities as assigned by Vice President for Enrollment Management & Student Success.  

Posting Date: 04-15-2020  
Closing Date:
(Screening of applications will begin at date shown and will continue until the position is filled.)
FTE: 1.00  
Special Instructions to Applicants:  
Funding Source: Title III  
Number of Openings: 1  
If Other, please denote the Name of a Grant: GRASP 20  
Fringe Benefits:  
Physical Demands  
Facts About the Institution: Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

EEO/AA/Non-Discrimination Statement:

Albany State University is an equal employment, equal access, equal educational opportunity and affirmative action institution which adheres to all federal and state civil rights laws banning discrimination in public institutions of higher education.

The University is committed to insuring equal opportunity to all students, employees, and applicants for employment or admission without regard to race, color, religion, sex, national origin, age, veteran status, physical or mental disabilities, or sexual orientation. It is the policy of Albany State University to comply with all federal laws, including the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act (ADA) of 1990 (Title II), Title IX of the Education Amendments of 1972 (Title IX), Title VI of the Civil Rights Act of 1964 (Title VI), Executive Order (E.O.) 11246, and all subsequent amendments and implementing regulations which prohibit discrimination as above described. In accordance with the requirements above, Albany State University affirmatively states that it does not discriminate on the basis of race, color, religion, sex, age, veteran status, disability or national origin in its employment and/or educational programs and activities. Albany State University is an Affirmative Action/Equal Opportunity Institution.

The University shall take action, to the extent allowed under state and federal law, to ensure fulfillment of this policy. For questions or more detailed information regarding this policy, or to file a complaint regarding violation of this policy, please contact the Albany State University Office of Human Resources, 2400 Gillionville Road, Suite K-111, Albany, Georgia 31707, Director of Human Resources at 229-500-2026. Students requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Student Disability Services Center, Billy C. Black Building, (Room 158), 504 College Drive - Albany, GA 31705. Dr. Stephanie Harris-Jolly, Director of Counseling and Student Disability Services, 229-500-3442.


Applicants who have a disability and who need special services or facilities to apply or to interview should contact Human Resources at 229-500-2026. EEO/AA employer.  

Disability Statement: Applicants who have a disability and who need special services or facilities to apply or to interview should contact Human Resources at 229-430-4623. EEO/AA employer.  
Optional Applicant Documents:  
Required Applicant Documents: Resume
Cover Letter
Unofficial Transcript 1  
Application Types Accepted: Staff Employment Application  
Quicklink for Posting: www.albanystatejobs.com/applicants/Central?quickFind=51871
Application Procedure: 
Please see the below "Institution Employment Link" to view a complete job description, create an application, and apply for the position.
Institution Employment Link:
CIP Discipline Code: 
Higher Education/Higher Education Administration
Student Success/Student Testing and Assessment Services (Admin code)
Student Success & College Studies
Academic Support (Admin code)
Career/Academic Advising - Student Career Guidance Serv (Admin code)
Degree Levels: 
Position Type: 
Required Qualifications
5 years
Application Deadline: 
Position Starting Date: 
Vacancy Status: 

The hiring institution advertising this vacant position is responsible for the application, hiring procedures and content within this advertisement.  Please contact the institution for questions concerning this vacant position.

University System of Georgia
Applicant Clearinghouse
278 Brooks Hall
The University of Georgia
Athens, Georgia 30602

Phone: (706) 542-7817
Fax: (706) 542-2822
E-Mail: ch@uga.edu


Janyce Dawkins, Director

Kristopher Stevens, Associate Director

Tafara Makaya, Assistant Director

Kieran Morrow, Assistant Director

Kristopher Bolden, Assistant Director

Thomas Brazzle, System Coordinator