Resident Life Assistant

Position ID: 44538
Location
Institution: 
Middle Georgia State University
College/Div/School: 
Administration
Department: 
Student Housing
Branch Campus: 
Cochran
Position Description
Job Class: 
Housing Assistant
Job Description: 

SCHOOL/DEPARTMENT:

Student Housing- Administration

PRIMARY LOCATION:

Cochran

POSITION:

Staff

JOB TYPE:

Full Time

POSITION CLOSE DATE:

Until Filled

DESCRIPTION:

This position provides administrative and customer service support for the operations of the Office of Housing and Residence Life.

MAJOR DUTIES:

• Answers telephones and greets visitors, including students and parents; provides information and assistance; refers to appropriate personnel.

• Prepares and processes housing applications.

• Assists students in the room selection process.

• Assigns student to residence hall rooms.

• Places holds on student accounts.

• Prepares and sends mass student emails.

• Prepares and maintains semester reservation reports, occupancy reports and charts.

• Maintains housing records.

• Maintains and orders office supplies.

• Makes changes to student meal plans as requested.

• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION:

• Knowledge of modern office practices and procedures.

• Knowledge of housing and university policies and procedures.

• Knowledge of computers and job-related software programs (Starrez and Banner).

• Skill in prioritizing and organizing work, decision making, and problem solving.

• Skill in interpersonal relations and in dealing with the public.

• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.

• Skill in oral and written communication.

SUPERVISORY CONTROLS: The Director of Housing & Residence Life assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES: Guidelines include university and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK:

• The work consists of related administrative and customer service duties. Frequent interruptions contribute to the complexity of the position.

• The purpose of this position is to perform administrative and customer service duties related to the operations of the Office of Housing and Residence Life. Success in this position contributes to the efficiency and effectiveness of those operations.

CONTACTS:

• Contacts are typically with co-workers, other college employees, students, parents, and members of the general public.

• Contacts are typically to provide services, to give or exchange information, or to resolve problems.

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.

• The work is typically performed in an office. :

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.

MINIMUM QUALIFICATIONS:

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

SALARY: Pay Grade 10.

APPLICATION PROCEDURE: Application materials should be emailed as a Microsoft Word or Adobe.pdf attachment to: recruitment@mga.edu with the subject line “10018480 Residence Life Assistant, Cochran 10.10.19”. Application materials are to include a resume, an MGA Staff application; a letter of interest which includes salary requirements; and three professional references. Paper application materials will not be accepted.

STAFF APPLICATION - PLEASE COMPLETE AND EMAIL WITH SUPPORTING DOCUMENTS

CIP Discipline Code: 
Student Life/Housing Services (Admin code)
Clerical Service & General Office Occupations HS Dipl or Assoc Deg (Admin Code)
Degree Levels: 
Other
Position Type: 
Staff
Required Qualifications
Experience: 
2 years
Dates
Application Deadline: 
Position Starting Date: 
Status
Vacancy Status: 
ACTIVE

The hiring institution advertising this vacant position is responsible for the application, hiring procedures and content within this advertisement.  Please contact the institution for questions concerning this vacant position.

University System of Georgia
Applicant Clearinghouse
278 Brooks Hall
The University of Georgia
Athens, Georgia 30602

Phone: (706) 542-7817
Fax: (706) 542-2822
E-Mail: ch@uga.edu

Privacy

Janyce Dawkins, Director

Kristopher Stevens, Associate Director

Tafara Makaya, Assistant Director

Kieran Morrow, Assistant Director

Kristopher Bolden, Assistant Director

Thomas Brazzle, System Coordinator