Retention Coordinator

Position ID: 43604
Savannah State University
Office of Academic Affairs
Branch Campus: 
Savannah, Georgia
Position Description
New Position?: 
Job Class: 
Retention Coordinator
Job Description: 


Position Information
Working Title Retention Coordinator
Job Summary

Savannah State University seeks qualified applicants for Retention Coordinator. This position provides academic support and coaching, mentoring, advising, and counseling for students from first generation, low-income, and disability backgrounds. Provides wraparound student support services for first year, continuing and transfer students in the following categories: college transition assistance, academic success strategies, financial education, career and leadership development, graduate school preparation, connection and community support. Uses a holistic approach to serving students throughout their entire SSU journey and promotes retention and graduation. Provides proactive strategic outreach to students that may need additional support, conducts weekly progress discussion forums for students and provides intentional outreach to students facing academic difficulty by getting them connected to academic resources facilitated by the student’s college/department, or meeting with the student regularly. Provides appropriate referrals to university resources. Work includes some nights and weekends. May be directed to perform job-related tasks other than those specifically delineated in this description. Salary commensurate with qualifications and experience.

Minimum Qualifications

A Bachelor’s degree is required and at least 5 years related experience in higher education, student support. Masters in student services, higher education, or curriculum area preferred. Proficient in working with a complex student information system, information technology, and data analysis. Demonstrated knowledge of higher education student services. Demonstrated ability to interact in a diverse, multicultural community of educators and learners; ability to prioritize multiple, competing tasks and meet deadlines in a fast paced team environment Ability to make procedural decisions and judgments on sensitive, confidential issues. Skilled in examining and reengineering operations and procedures and developing new strategies and procedures. Demonstrated organization skills and ability to engage successfully with students. Superior oral and written communication skills, with demonstrated experience in developing data-driven strategies A can-do, team-oriented, student-first mentality. Flexibility to be available when students need support (evenings and some weekends) Willingness to work in a fast-paced, non-traditional, highly collaborative work environment Preferred Qualifications USG Transfer Requirements. Background and/or credit check may be required.

Special Information to Applicants

Savannah State University is an Equal Opportunity, Affirmative-Action Institution committed to diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, genetics, religion, sex, national origin, disability or protected Veteran status. Georgia is an Open Records State. 
Employment is contingent upon successful completion of a background investigation.
Your application is not considered complete until all required documents have been uploaded to the appropriate section.

Posting Detail Information
Posting Number S5652014
Open Date 06/26/2019
Open Until Filled Yes
Special Instructions Summary

Complete application online; submit cover letter, current resume, and transcript(s).

Review of applications will begin July 11, 2019, and continue until the position is filled. To ensure consideration apply by this date.

Application Procedure: 
Please see the below "Institution Employment Link" to view a complete job description, create an application, and apply for the position.
Institution Employment Link:
CIP Discipline Code: 
Student Success/Student Testing and Assessment Services (Admin code)
Student Services (Admin code)
Curriculum and Instruction
Degree Levels: 
Position Type: 
Application Deadline: 
Position Starting Date: 
Vacancy Status: 

The hiring institution advertising this vacant position is responsible for the application, hiring procedures and content within this advertisement.  Please contact the institution for questions concerning this vacant position.

University System of Georgia
Applicant Clearinghouse
278 Brooks Hall
The University of Georgia
Athens, Georgia 30602

Phone: (706) 542-7817
Fax: (706) 542-2822


Janyce Dawkins, Director

Kristopher Stevens, Associate Director

Tafara Makaya, Assistant Director

Kieran Morrow, Assistant Director

Kristopher Bolden, Assistant Director

Thomas Brazzle, System Coordinator