Technical Specialist

Position ID: 38414
Location
Institution: 
Savannah State University
College/Div/School: 
Auxiliary Services
Department: 
Business Operations
Position Description
New Position?: 
Yes
Job Class: 
Technical Professional
Job Description: 

 

 Position Information
Working Title Technical Specialist
Job Summary

Savannah State University seeks qualified applicants for Technical Specialist. This position is responsible for day-to-day technical support of Auxiliary Services business operations; installs and maintains door and gate access, computers, printers and peripherals in Auxiliary Services locations, Blackboard, DataCard, Qualtrics, all university owned software in Dining Services, ID Card Office, Bookstore, Mail and Document Center. Provides management analysis, reporting and performance monitoring of business systems; serves as Blackboard Transaction System contact; supports programs established between Blackboard and the University; project lead on implementations and upgrades. Provides feedback and support to other departments; responsible for data coordination between business systems and processes; provides on-call services to resolve technical issues. Works with the Information Technology Department, vendors, contractors, students, internal and external customers to provide support and outstanding customer service. Trains staff, orders, installs, maintains and inventories computers and equipment; maintains web and social media sites for Auxiliary Services. Ensures compliance of all Auxiliary Services equipment with university, state and federal security regulations. May be directed to perform job related tasks other than those specifically delineated in this description. Salary commensurate with qualifications and experience; competitive benefits program.

Minimum Qualifications

Bachelor’s degree and three years of experience in a similar position. Two years of experience planning and applying information technology to one or more business functions; ability to support the functions of 24/7on-call responsibility. Strong working knowledge of Blackboard Transaction system, database management, Oracle, Banner, Data Card Systems, Simplex, Sequoia, TIAs, Bridgeway Solutions, Qualtrics, queries and reporting. Background and/or credit check may be required.

Special Information to Applicants

Savannah State University is an Equal Opportunity, Affirmative-Action Institution committed to diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, genetics, religion, sex, national origin, disability or protected Veteran status. Georgia is an Open Records State. 
Employment is contingent upon successful completion of a background investigation.
Your application is not considered complete until all required documents have been uploaded to the appropriate section.

Posting Detail Information
Posting Number S3452014
Open Date 01/09/2018
Open Until Filled Yes
Special Instructions Summary

Complete application online; submit, cover letter, resume, official transcript(s), and three professional references.

Review of applications will begin upon receipt and continue until the position is filled.

Application Procedure: 
Please see the below "Institution Employment Link" to view a complete job description, create an application, and apply for the position.
Institution Employment Link:
CIP Discipline Code: 
Computing Support (Admin code)
Degree Levels: 
Bachelors
Position Type: 
Staff
Dates
Application Deadline: 
Open Until Filled
Contact hiring institution for further details.
Position Starting Date: 
To Be Determined
Contact hiring institution for further details.
Status
Vacancy Status: 
ACTIVE

The hiring institution advertising this vacant position is responsible for the application, hiring procedures and content within this advertisement.  Please contact the institution for questions concerning this vacant position.

University System of Georgia
Applicant Clearinghouse
119 Holmes-Hunter Academic Building
The University of Georgia
Athens, Georgia 30602

Phone: (706) 542-7817
Fax: (706) 542-2822
E-Mail: ch@uga.edu

Janyce Dawkins, Director

Kristopher Stevens, Associate Director

Clare Norins, Assistant Director

Kieran Morrow, Assistant Director

Sheila C England, System Coordinator

Sandra Gilbreth, Admin Assistant II