This position provides clerical and customer service support for the college’s Business Office.
• Greets visitors and answers telephone; provides information and assistance; takes messages; refers to appropriate personnel
• Receives and records payments
• Processes BANNER web payments; processes check and credit card payments
• Assists in managing Student Accounts
• Documents and Records Incoming Checks
• Processes Outstanding Checks
• Reports Unclaimed Property
• Reconciles Escheatment Account
• Issues Petty Cash
• Reconciles Petty Cash
• Issues Student ID’s
• Processes incoming and outgoing mail
• Processes journal entries
• Maintains Business Office Records
• Perform other duties as assigned
• Specific duties will be included on a task list
•Knowledge of Business Office policies and procedures.
•Knowledge of customer service principles and practices.
•Knowledge of modern office practices and procedures.
•Knowledge of Banner & P/Soft
•Skill in the operation of computers and job related software programs.
•Skill in decision making and problem solving.
•Skill in interpersonal relations and in dealing with the public.
•Skill in oral and written communication.
The Accounting Services Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
Guidelines include Business Office policies and procedures, BOR policies and procedures in reference to tuition and fees. These guidelines are generally clear and specific, but may require some interpretation in application.
The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
The purpose of this position is to provide clerical and customer service support for the college’s Business Office. Success in this position contributes to the efficiency and effectiveness of office operations.
Contacts are typically with co-workers, other college personnel, faculty, staff, students, vendors, and members of the general public.
Contacts are typically to provide services, give or exchange information, or to resolve problems.
The work is typically performed while sitting at a desk or table.
The work is typically performed in an office.
•Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
•Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one year.
Posting Detail Information
Individuals who need reasonable accommodation in order to participate in the application process should contact the Office of Human Resources at 478-289-2035. Deaf and Hard of Hearing callers may access our campus phone numbers by utilizing your state relay service (such as the Georgia Relay Service) or by utilizing Video Remote Services. East Georgia State College is an Affirmative Action, Equal Opportunity and Tobacco-free Institution, Federal law requires ID and employment eligibility verification prior to employment. Georgia is an Open Records state. East Georgia State College (EGSC) is an associate and baccalaureate degree granting, residential, liberal arts state college of the University System of Georgia, providing its students access to both academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the University System of Georgia, providing its students access to academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and baccalaureate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of East Georgia State College.
East Georgia State College strives to create and maintain a learning environment maximizing the opportunity for each student to succeed. Each individual student’s academic success is important. Accordingly, every employee of the college has a responsibility to carry out his/her position duties in a manner which enhances the learning environment and communicates that message to students each working day.
This position description describes the specific duties and responsibilities of this position. In addition, each EGSC staff member has the responsibility to contribute as needed to other projects and initiatives to assure that EGSC carries out its mission and attains its vision. This may, from time to time, require active participation on committees or performance of other duties not specifically described in this position description.
An offer of employment is contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with East Georgia State College, as determined by East Georgia State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials, and if applicable, a satisfactory credit check and a Motor Vehicle Record (MVR).
The hiring institution advertising this vacant position is responsible for the application, hiring procedures and content within this advertisement. Please contact the institution for questions concerning this vacant position.
University System of GeorgiaApplicant Clearinghouse
119 Holmes-Hunter Academic BuildingThe University of Georgia
Athens, Georgia 30602
Phone: (706) 542-7817Fax: (706) 542-2822E-Mail: firstname.lastname@example.org
Janyce Dawkins, Director
Kristopher Stevens, Associate Director
Clare Norins, Assistant Director
Louis C Castenell, Assistant Director
Sheila C England, System Coordinator
Sandra Gilbreth, Admin Assistant II
DISCLAIMER: The information on this site may contain dated information. Please contact the posting institution to confirm current position details.